Terms & Conditions
Prices
All prices are subject to change without notice. All products herein will be invoiced at the current price in effect at the time of shipment.
Sales Tax
When applicable, Sales Tax is included in the listed price.
Payment
Payment for all orders can be any of several methods. Credit cards accepted are MasterCard, Visa, American Express and Discover. No C.O.D. orders. We reserve the right to require cash or certified check at our discretion. A fee will be charged for all returned checks.
Deposit
All deposits are non-refundable. Deposits are used to hold an item for a short period of time for a particular customer. We may, at our discretion, elect to refund the deposit either partially or in full.
Non-Payment
All products sold remain the property of Rock Mountain Autosports, Inc. until full payment has been received.
Export
We can sell our products to be exported. Payment by credit card, bank draft or wire transfer is required in U.S. currency.
Shipping
All shipping is by the most economical means, regardless of shipping method selected, as long as delivery time is similar. UPS Ground service is typically used for most shipments. For an additional charge, a customer can upgrade to expedited delivery via UPS, FedEx or USPS. Under no circumstances will RMA be responsible for any expedited shipping costs if cost is not paid by customer.
All freight charges will be added to the invoice except in the case of truck freight or some air cargo shipping, where the carrier will collect freight charges directly. Refused orders are subject to any and all freight charges including transit damage. Use of a lift gate upon residential and/or commercial delivery of a freight shipment will automatically generate a $100 charge. By agreeing tp the use of the lift gate at delivery the customer also agrees to pay RMA the $100 additional charge within 5 days.
Returns
(1) All returns must receive a return authorization number. No exceptions. And all returns must be shipped at the buyer’s expense. Return authorization is valid for 10 days only.
(2) All item returns are subject to a 20% restocking fee. If it is an exchange for the same item in a different size, we may be able to waive or lower the restocking fee. Return item shipping and replacement item shipping costs will be paid by the customer.
(3) We reserve the right to offer store credit at our discretion on returns.
(4) We do not accept returns after 15 days from shipping date.
(5) There are no returns on electrical parts, custom or special orders, or clearance items.
(6) There are no returns on used or damaged parts unless found defective by us.
Cancellations
Orders can only be canceled prior to the ordered items shipping from our warehouse. Once orders/items have left our warehouse the product cannot be cancelled and will have to be received by the customer at the customer's shipping address. Once received the sale must then be returned to us following the procedures outlined above. Orders/Items canceled prior to the shipping of the order will receive a refund less the non-refundable credit card processing fees charged to us a merchant at discount rate of 4%. Please allow 5-7 working days for the refund to show on your credit card balance from the date in which the order was canceled.
Refused Shipments
All refused shipments will be subject to a 20% re-stocking fee all products comprising the shipment. The customer will be held accountable for the original freight costs, applicable duties/taxes, and the return freight costs as assessed by the original carrier. Also, customer will be held responsible for any and all damages to products incurred during either the shipment to the customer or the return shipment back from the customer.
Claims
Any damages to packages must be noted by the customer on the carrier's shipping bill at the time of delivery. Hidden damage must be reported to the carrier immediately, usually with 7 days. In both cases damages are to be settled between the customer and the carrier. We will assist you if and when necessary in our opinion. Our errors, i.e.: mis-shipment, etc., will be handled immediately after being brought to our attention. We recommend that you verify contents immediately and before attempting installation or use. Customer assumes possession and ownership of goods purchased upon the carrier's receipt from our warehouse.
Special Orders
We will accept special orders for products not normally stocked at the customer's request. Full payment in advance is required for all special order products. Cancelations may not be refundable or be subject to cancelation fees imposed upon us by the manufacturer.
Back Orders
We will endeavor to do our best to fill your order completely. Should the situation arise, we will ship the items in stock immediately unless instructed not to. All back ordered items will be shipped as soon as they become available. Should you wish to cancel back ordered parts, contact us immediately; otherwise you will be held responsible.
Availability Disclaimer
Availability of certain items shown on this website are limited and may not always be available for immediate delivery.
Legality of Parts
Vehicles modified by some competition and performance products offered on this website may not be legally used on public roads. We urge you to check your state and local laws before ordering. We make no guarantee as to the legality of any product listed, except as stated. Customer warrants that he/she fully accepts legal responsibility for any and all products purchased, and agrees to hold harmless Rocky Mountain Autosports, Inc. in any and all usage of said products. The Customer further warrants they are of legal age.
Errors, Omissions and References
Rocky Mountain Autosports, Inc. accepts no responsibility for any errors or omission on this website, nor are we responsible for resultant damage caused either directly or indirectly from same. The names and/or trademarks of any and all vehicles or products are for descriptive purposes only.
Custom Cages
Note that all non-stocked roll cages are specifically manufactured starting on the date of the order and are therefore considered Special Orders.
Copyright and Trademark
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Rocky Mountain Autosports, Inc. or its suppliers and protected by U.S. and international copyright laws. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property Rocky Mountain Autosports, Inc. or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.
Warranty
All items listed on this website are warranted by their manufacturer to be free from defects in manufacture, material and workmanship prior to installation. Any alteration or improper use will void this warranty. This warranty is limited to the repair, replacement or refund of the defective merchandise. The final determination for all warranty claims is at the sole discretion of the manufacturer. All racing products are sold "as is" without warranty whatsoever. Implied warranties, including merchantability or fitness for a particular purpose are excluded. The entire risk is with the buyer. Should such parts prove defective the buyer assumes the entire cost of all necessary repair.
Agreement
By completion of this order, you hereby agree and accept All Terms and Conditions presented in the Terms and Conditions page and incorporated to each document and product page within this website.